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Locked out

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Hi. I am locked out of my Samsung galaxy S10 plus. To do a factory reset it requires my pattern something I dont know. I have gone to samsung find my phone and how got remote unlocked on so again can't get in does anyone know a solution to this.

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Re: Locked out

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have you tried a hard reset

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Re: Locked out

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have you tried a hard reset

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Re: Locked out

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No not yet as I am unsure how to do that.

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