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userXM2mvkeT7I
Constellation

Loop reboot S10+

Worst experience with Samsung brought S10+ and problem started in 4 months. My phone is rebooting automatically while entering password after restarts.

 Can someone help me to resolve this.

4 REPLIES 4
Cylis
Astronaut

Re: Loop reboot S10+

I have a galaxy s10 plus. I have not had any issues but I would take it back under warranty because there gotta be something faulty with the software.

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Samsung Moderator
Samsung Moderator

Re: Loop reboot S10+

@userXM2mvkeT7I Have you tried booting the phone into Safe Mode? https://www.samsung.com/us/support/answer/ANS00062983/



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RodrigoZeba
Constellation

Re: Loop reboot S10+

Did you solve it? I have the same issue on my s10+. Safe mode didn't help at tall

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Samsung Moderator
Samsung Moderator

Re: Loop reboot S10+

Have you tried wiping the cache partition of your device and restarting? 

Here are the steps: 

 

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press the Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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