Anyone ever have a problem with MMS messages not downloading automatically? Every group text or picture message I have to go in and manual download it.
I checked settings in messenger and I do have the Auto Download option turned on. Any other ideas?
Hey @usergZMOa8z6zV, I hope you are doing well.
That is an odd issue. It sounds like there is a part of the network that just isn't connecting.
Can you provide me with the following information:
• Service provider
• Current baseband version (can be found in: Settings>About phone>Software information)
Before I look further into the issue, please try some of the following:
• Reset network settings (guide found here) [Reset network settings]
• Wipe device cache (guide found here)
• If neither solutions above worked, try booting the device into Safe Mode (guide found here.) While in Safe Mode, please try testing MMS messages.
I hope that helps. Please let me know if any have resolved your issue.
My wife's phone has the same issue & we haven't been able to fix it. I have the same exact phone (got them same day) & her settings are all the same as mine; my phone does not have this problem.
Service Provider: Xfinity
Base Band: G970USQS2AASGB
Thanks for any help you can provide
I've been having the same problem with a Galaxy S8 Active since the last Samsung update. Sounds like trying to fix this will be a full.time job . . .
Any quick fixes for those of us not working in IT?