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Constellation

Media volume when plugged wired headphones

Last week, when plugged headphones or my cars AUX cord, media volume was at max. Now, the max volume is grayed out. When I max it out, it goes back to normal volume. I restart my phone, clear cache. I can't get it to work. I wish this Members app allowed attachments so that I can post a screen recording of what is happening.

5 REPLIES 5
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Samsung Moderator
Samsung Moderator

Re: Media volume when plugged wired headphones

Give this a try:  Go to settings > sound and vibration > volume > tap the dots in the top right corner > tap on media volume limit > and make sure the media volume limit is set to off


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Constellation

Re: Media volume when plugged wired headphones

I did that. I turned it on and off. Whenever connected to Bluetooth, I can max it out,but when wired headphones/aux cord, does not allow me to slide the volume all the way.

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Samsung Moderator
Samsung Moderator

Re: Media volume when plugged wired headphones

Give this a try for me: Go to the media volume limit as previously mentioned and turn the media volume limit on and below where it says set custom limit, slide that bar to the max and then test to see if you are able to turn the volume up all the way. 

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Samsung Moderator
Samsung Moderator

Re: Media volume when plugged wired headphones

Hey there, I hope you are having a great day!

 

I am reaching out to see if you were able to try the troubleshooting steps and if you were still in need of assistance? 

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Constellation

Re: Media volume when plugged wired headphones

I'm having the same issue. I have turned on limit adjust volume to max. It's still changes volume. Turn volume limit off with it set at max and it still changes the volume. I'm using BT on my car trying to concentrate but every time I get a notification the media volume drops in half. This media volume automatically changing is making me a angry distracted driver.

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