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Astronaut

Mobile installer softbank corp

Screenshot_20200706-082943_Google Play Store.jpg

 

I never installed this app on my phone. I can not uninstall this app either. It is in a foreign language and I am worried this is a virus or a way for my personal info to be stolen. I can't get any information on this and was hoping to find help here. I just want to know what it is and if it is something bad how to get rid of it. 

 

1 REPLY 1
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Samsung Care Ambassador

Re: Mobile installer softbank corp

Hey, 

@user0v2x98vFqo

I'm not 100% sure but I see a lot of people on various carrier forums asking why they installed this on their phones. They say it's used to install apps provided by the carrier. Sometimes referred to as bloatware. Most of the complaints are that they can't uninstall or disable it. I think you might be able to find out more about this by checking with your carrier?

Best regards, 

CLF 

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