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Astronaut

Moisture Problem!!!

This is awful! I never put this android phone near water. Yet the moisture still hasn't gone yet for couple of months! I bought this phone in New York (Best Buy), and now I'm worried if I'm still covered with the warranty where in I'm back in the Philippines now. 

#SamsungS10plus
2 REPLIES 2
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Samsung Care Ambassador

Re: Moisture Problem!!!

So you been using your Galaxy S10+ for a few months with the "moisture detected" notification the whole time? This should of went away after a hour or two.
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Constellation

Re: Moisture Problem!!!

you guys from samsung should at last accept that there is an issue with moisture detection algorhythm that makes false-positive reactions when there is no moisture at all. Also this error never goes off by itself, people need to reset phones, clear system apps cache, etc, just to make it work again. 

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