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Constellation

Muffled calls

I am having problems with the sound quality made on my S10. Persons recieving calls  from me are having difficulty hearing me. The sound is muffled.

I use Virgin Mobile.

Is this a common problem and can it be fixed?

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Muffled calls

Are you using the phone's microphone or a Bluetooth headset when you are experiencing these symptoms?

-If you are using the phone's microphone, give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001249/

 

Are you using the stock phone app or a third party calling app?

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Muffled calls

Did you still need help with your issue?

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