Mine is also overheating while talking on the phone and when I'm on the internet. It also was stuck restarting over and over again. I have sprint and they did a hard reset but the problem of over heating still happens. I don't recommend getting the Samsung galaxy s10+.
Mine is also overheating while talking on the phone and when I'm on the internet. It also was stuck restarting over and over again. I have sprint and they did a hard reset but the problem of over heating still happens. I don't recommend getting the Samsung galaxy s10+ from Sprint.
There ya go, fixed it for ya.
My phone did the same today. Took it off of the charger at 10am, felt super hot in my pocket all day, dead by 7pm. I made not phone calls, searched the web a bit and sent a few text messages throughout the day. This is a travesty for the price of the phone. I’ve had it for under 3 weeks. I like the phone itself, but overheating and a 8 hour battery with little to no use is UNACCEPTABLE
Mine overheats randomly, but mostly when it is in the area where LTE cuts out a lot (like around my house). Samsung support wants me to send it in for service, but I want the device to be exchanged as it seems that there was a bad batch that got released too early. And also I shouldn't have to buy a brand-new device only to turn around and have to send it back for repair. I also reached out to carrier (sprint) and they are attempting to replace on their end. We'll see which one has the best response.
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Have you tried optimizing your device?
Unfortunately I'm in the same boat for as most Sprint S10+ owners.
Recently the LTE connection has become erratic at best, even with the suggested community solution of disabling B41. Phone recently can barely connect and only holds on to 3G, which is basically worthless.
Even more disconcerting is that the phone recently gets really warm when it doesn't find a LTE connection.