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Original topic:

My Samsung Galaxy S10 is overheating

(Topic created on: 4/23/19 1:07 PM)
useryMPyB7b9Bc
Asteroid
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Galaxy S10
So, I have a bought a Samsung Galaxy S10, and the first 30 minutes, it's overheating. The back and the sides are hot. Why is this happening?
270 Replies
Chad1276
Cosmic Ray
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Galaxy S10

Reading alot of these overheating issues hope its not a 7 repeat issue

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GiftedSoul
Constellation
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Galaxy S10

Hey guys,

Anyone experiencing battery overheating on the Galaxy S10 while charging? So uncomfortable, especially holding the sides.

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Dinu
Cosmic Ray
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Galaxy S10

Mine gets warm but not overheats. I think it's device fault. I feel more heat when I charge and play games! Expected

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GiftedSoul
Constellation
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Galaxy S10

What kind of case do you have on your S10?

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Samsung_ou1Dl1l
Astronaut
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Galaxy S10

Me too especially whilebwireless charging

GiftedSoul
Constellation
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Galaxy S10

I never noticed how hot it gets on the wireless charger, but I notice it does get hot when I use Samsung's Fast charging portable battery pack. Even worse for me because I have a Samsung Galaxy leather case.

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userxnMfM62kTu
Constellation
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Galaxy S10

I have had my galaxy s10+ for almost a month and over the last couple of days my phone has been overheating. About an hour ago it was too hot to even touch. The battery has also been draining quickly even after closing all the apps and optimizing the phone. In the span of an hour the battery has gone from 86% to 7%. Any help I can receive would be greatly appreciated. I would hate to have to pay out of pocket for another phone after just a few weeks.

SamsungJace
Community Manager
Community Manager
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Galaxy S10

Hello, I'd like to look into this for you. Would you mind sending me a private message with your full model code and IMEI number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Changos
Constellation
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Galaxy S10

I’m having the exact same issue with my Samsung S10. Everything was fine until a patch was installed on Monday and then it started getting hot and draining power. I took my phone to the T-Mobile store. The guy tried all kinds of things but nothing worked. Clearly there is something wrong with the updated system that is draining the battery. 

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LongHiker
Samsung Care Ambassador
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Galaxy S10

Have you taken a look at Settings -> Device care -> Battery to see what is using your battery? 

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