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626DenaGURL
Asteroid

Re: My Samsung Galaxy S10 is overheating

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I'm having the exact same issue. LTE and data not working I am trying to send a text picture and it is not working sometimes it randomly starts roaming and my hand is burning from how hot my phone is right now while I'm texting this. This is so frustrating I am going on with this problem 3 days after I got the phone and that was 3/7/19 and I am still having issues even after the newest update!!  PLEASE HELP

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Jhepoy08
Asteroid

Re: My Samsung Galaxy S10 is overheating

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after installing the security patch update (Biometric ...), mine started overheating too. Smiley Sad 10% decrease even the phone is idle and no apps are running.
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Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy S10 is overheating

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I'd like to look into this for you, would you mind sending me a private message with your full model code and IMEI number?

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usertIyaAprbhD
Constellation

Re: My Samsung Galaxy S10 is overheating

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Same issue on my S10+, unlocked, purchased directly from Samsung.

Tech support has given me a shipping label to send it in for service.

This does nothing for my absence of a usable phone. 

Phone jumps to 109 degrees F just in idle.

Cache cleared, no apps reporting issues, took all day to charge from 5% to 100%.

Device is now off and in a metal container for safety.

I owned a Note 7, now this.

Pretty certain I'll be changing manufacturers once this issue resolves and I can trade in the "flagship" for a more stable device.

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Jhepoy08
Asteroid

Re: My Samsung Galaxy S10 is overheating

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After all the issues I encountered: "Mobile Data loss", "Battery Drained Fast" and "Over Heating", Finally!!! My S10+ WONT CHARGE and NOT OPENING anymore! Thank you Samsung for allowing me to experienced your Advanced Phone for almost a month and wasted money!!!

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Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy S10 is overheating

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Can I have your full model code and IMEI number via private message?

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usery3hN9LxE0J
Constellation

Re: My Samsung Galaxy S10 is overheating

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I'm having the same issue. Plus my battery drains very quickly. I regret doing an unnecessary upgrade.

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Samsung_fj3uHgI
Astronaut

Re: My Samsung Galaxy S10 is overheating

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Users MPyB7b9bc I think I can help u with that

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Samsung_fj3uHgI
Astronaut

Re: My Samsung Galaxy S10 is overheating

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I know why melinda

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usersH9h5oiTk9
Constellation

S10 overheating

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I've had my s10 for about a month everything was working well and now I continuously lose mobile data and it is dropping calls and not sending texts. I'm on a plan with a friend and his phone works great so I know it's not the actual service it's my phone. Now the phone is overheating so hot that it almost burns my hand when I pick it up. 

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