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Constellation

Galaxy s10 plus gets hot easily

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So I recently bought the Galaxy S10+ and I couldn't help but notice how hot it gets. Before downloading any apps or setting up anything the phone got quite warm right out the box. The phone's temperature got up to 37 degrees while just browsing Facebook, Instagram, etc, which isn't normal for a brand new phone. I've compared it with the S10 temperatures and the S10 is much cooler. I am not sure if it's a defective unit or if it's just the S10+ standard. The old S8 I had, which after 2 years of usage didn't get as hot as this while just browsing. Does anybody have any information if Samsung is considering fixing this issue in the future or if it's really accepted as normal behavior? 

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Samsung Moderator
Samsung Moderator

Re: Galaxy s10 plus gets hot easily

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Greetings,

 

Try giving this article here a try http://www.samsung.com/us/support/troubleshooting/TSG01001414/.

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Constellation

Re: Galaxy s10 plus gets hot easily

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Hello

Thank you for the response.

Already checked this, none of the mentioned describes my case.

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Samsung Moderator
Samsung Moderator

Re: Galaxy s10 plus gets hot easily

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Thank you for checking that for me. I recommend taking your device to a UBreakIFix location in your area for an authorized technician to take a better look at the symptoms you are experiencing. https://www.samsung.com/us/support/ubreakifix

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Constellation

Overheating on AT&T model

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I've been experiencing a constant issue of overheating in the lower left side of the phone when the device's service band switches from 4G LTE to standard 4G. I have to restart the device to have it turn in order for the phone to reconnect to 4G LTE and the phone starts to cool down. Very weird issue! This is my second replacement device and I have experienced it with both.

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Constellation

Re: My Samsung Galaxy S10 is overheating

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Woke to the same problem like three times. It happens for me overnight.

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Constellation

Download 360 security from play store the company is quho...

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Download 360 security from play store the company is quho or something like that..it has a phone cooling feature and also boosts phone,i use it on my s8+ and love that it notifies you when its overheating

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Astronaut

My s10 thru att heats up and has faster battery drain wit...

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My s10 thru att heats up and has faster battery drain with the June update.

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Samsung Moderator
Samsung Moderator

Re: My s10 thru att heats up and has faster battery drain wit...

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@userVQ9o2EqxOm and Samsung_lgNCi0l Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: My Samsung Galaxy S10 is overheating

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My phone is overheating after a week help

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