cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Re: My Samsung Galaxy S10 is overheating

JUMP TO SOLUTION

Hi i'm also experiencing this issue, battery optimized, apps are closed, did a restart and phone gets hot as soon as it's used.  What was the resolution?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy S10 is overheating

JUMP TO SOLUTION

Please send a private message with your full model code and IMEI number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: My Samsung Galaxy S10 is overheating

JUMP TO SOLUTION

Same here. Feels hot. Just purchased.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy S10 is overheating

JUMP TO SOLUTION

Please send a private message with your full model code and IMEI number. http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Constellation

Galaxy s10 plus gets hot easily

JUMP TO SOLUTION

So I recently bought the Galaxy S10+ and I couldn't help but notice how hot it gets. Before downloading any apps or setting up anything the phone got quite warm right out the box. The phone's temperature got up to 37 degrees while just browsing Facebook, Instagram, etc, which isn't normal for a brand new phone. I've compared it with the S10 temperatures and the S10 is much cooler. I am not sure if it's a defective unit or if it's just the S10+ standard. The old S8 I had, which after 2 years of usage didn't get as hot as this while just browsing. Does anybody have any information if Samsung is considering fixing this issue in the future or if it's really accepted as normal behavior? 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy s10 plus gets hot easily

JUMP TO SOLUTION

Greetings,

 

Try giving this article here a try http://www.samsung.com/us/support/troubleshooting/TSG01001414/.

Reply
Loading...
Highlighted
Constellation

Re: Galaxy s10 plus gets hot easily

JUMP TO SOLUTION

Hello

Thank you for the response.

Already checked this, none of the mentioned describes my case.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy s10 plus gets hot easily

JUMP TO SOLUTION

Thank you for checking that for me. I recommend taking your device to a UBreakIFix location in your area for an authorized technician to take a better look at the symptoms you are experiencing. https://www.samsung.com/us/support/ubreakifix

Reply
Loading...
Highlighted
Constellation

Overheating on AT&T model

JUMP TO SOLUTION

I've been experiencing a constant issue of overheating in the lower left side of the phone when the device's service band switches from 4G LTE to standard 4G. I have to restart the device to have it turn in order for the phone to reconnect to 4G LTE and the phone starts to cool down. Very weird issue! This is my second replacement device and I have experienced it with both.

Reply
Loading...
Highlighted
Constellation

Re: My Samsung Galaxy S10 is overheating

JUMP TO SOLUTION

Woke to the same problem like three times. It happens for me overnight.

Reply
Loading...