I bought new S10 for thanks giving for 1000$, my phone is getting overheated qith in 15 minutes and my battery is getting drained too fast. Am really getting disappointed coz it's been just 2 weeks that I started using this phone. Please help . I feel like disheartened.
Beware! My S10 plus worked fine for just over a month. Excellent battery life. Great performance and the camera is awesome. This morning, after being charged wirelessly overnight, the battery started to drain very quickly (no changes made to the phone from the night before). I checked for and closed any running apps and even optimized the battery. The phone heated up and was dead within an hour. I tried plugging it in and charging wirelessly. Neither worked. No indication of charging was displayed. The phone is now a $900.00 brick. After an hour on the phone being bounced around and “troubleshooting” with Samsung, who would not acknowledge any issues, it has been sent in for repair. I would not recommend buying an S10 plus until Samsung acknowledges and fixes the problems. Especially after the note 7 debacle.
See updates posted below.
I have an unlocked S10 (not the Plus). Mine just started getting hot yesterday... it had been perfect before then. It's not just when I'm charging either. No new apps have been installed in the last few days. I've tried restarting and have done a couple of cache wipes (seemed to help for a while the first time, but had no affect the 2nd time). What's going on?
I also started having overheating issues yesterday 4/08/2019 I optimized my battery and turned off and on my S10. It is overheating when not charging and using the phone for daily operation but also when charging it is overheating excessively.
Hey there @uservKmSPpp7CP,
We will be happy to look into your concern further.
Can you please send us a private message with the below information here: http://bit.ly/2GH8URL
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