12-22-2019 07:47 PM
I bought new S10 for thanks giving for 1000$, my phone is getting overheated qith in 15 minutes and my battery is getting drained too fast. Am really getting disappointed coz it's been just 2 weeks that I started using this phone. Please help . I feel like disheartened.
04-14-2020 02:38 AM
Always try using 4g to avoid overheating.
07-31-2020 10:08 PM
My new s10 plus is overheating , pl help
09-19-2020 11:54 AM
Having the same problems with my S10 plus. Did a phone and network reset. Cleared my cache. Called my service provider, no solution. Very frustrating in my phone battery will die within 4 hours. Find this issue occurs when I text MMS files. Worried, that phone gets so hot that it may catch on fire. Too hot to even touch.
04-03-2019 06:27 PM - edited 04-16-2019 06:38 PM
Beware! My S10 plus worked fine for just over a month. Excellent battery life. Great performance and the camera is awesome. This morning, after being charged wirelessly overnight, the battery started to drain very quickly (no changes made to the phone from the night before). I checked for and closed any running apps and even optimized the battery. The phone heated up and was dead within an hour. I tried plugging it in and charging wirelessly. Neither worked. No indication of charging was displayed. The phone is now a $900.00 brick. After an hour on the phone being bounced around and “troubleshooting” with Samsung, who would not acknowledge any issues, it has been sent in for repair. I would not recommend buying an S10 plus until Samsung acknowledges and fixes the problems. Especially after the note 7 debacle.
See updates posted below.
04-06-2019 05:39 PM
I have an unlocked S10 (not the Plus). Mine just started getting hot yesterday... it had been perfect before then. It's not just when I'm charging either. No new apps have been installed in the last few days. I've tried restarting and have done a couple of cache wipes (seemed to help for a while the first time, but had no affect the 2nd time). What's going on?
04-06-2019 05:59 PM
Hello @useraoSGvqo91E, I certainly understand your frustration. Can you provide your full model number IMEI in a private message here?
04-09-2019 12:33 AM
I also started having overheating issues yesterday 4/08/2019 I optimized my battery and turned off and on my S10. It is overheating when not charging and using the phone for daily operation but also when charging it is overheating excessively.
04-09-2019 06:59 AM
@user8u0M1yh6Vq Please send a PM with your full model code and IMEI number. https://bit.ly/2FZQvfp
05-08-2019 04:05 PM
Mine is overheating now too....