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Astronaut

My s10 thru att heats up and has faster battery drain wit...

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My s10 thru att heats up and has faster battery drain with the June update.

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Samsung Moderator
Samsung Moderator

Re: My s10 thru att heats up and has faster battery drain wit...

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@userVQ9o2EqxOm and Samsung_lgNCi0l Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


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Astronaut

Re: My Samsung Galaxy S10 is overheating

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My phone is overheating after a week help

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Constellation

Re: My Samsung Galaxy S10 is overheating

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my device overheats without any need and then it works normally as well. For the first 30 minutes it was very hot when I first turned it on. it is also always hot while charging.

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Constellation

Re: My Samsung Galaxy S10 is overheating

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Mine has started overheating, to the point where I can't even hold it. Also when I try to use the camera my phone will freeze for 10+ minutes. Finally, the UI will lag sometimes too 

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Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy S10 is overheating

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Hey, thanks for reaching out! May I have your full model code and serial number via private message?

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Astronaut

Re: My Samsung Galaxy S10 is overheating

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Yes it does

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Astronaut

Re: My Samsung Galaxy S10 is overheating

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I have had the same issue with my galaxy s10 for weeks. It would get really hot and start freezing. I discovered by taking and leaving my phone out to the case it solved the problem, no more over heating or freezing for well over a week now 

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Astronaut

Re: My Samsung Galaxy S10 is overheating

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What about if you're not using a case? My phone at this moment is so hot it actually hurts to hold, so it's bareback on the couch. It gets this hot when I'm surfing the internet for more than a few minutes.

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Constellation

Re: My Samsung Galaxy S10 is overheating

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okay, what is comin here, a?!?  exynos?! Or what, after this update juni/july my phone going over when i play, or going to internet surfing, that too much problem or recording video again overheat, is it UI one?! That update or what?! Or some updates june/july what?!? Or i download movie again overheathing, that before be not get it, when i buy like 1 year, i can, record cool, play, internet, youtube, download okay little more hot here, but it's be like 10-15min noting more and another apps, little wearm, nothing more, samsung support make people happy again, and when i charging without boost, again hot, that before i not get it, too much problem for battery, make it something supports and yea, after update, the drain battery really going to low% what?again?, before it's not doing that, come on Samsung do it again people happy, pls.

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