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Samsung_1hjfYVj
Astronaut

My galaxy s10 no longer receives notifications

I have been through all of my notifications settings and still can not hear a text message or any other notification sound. Sometimes it doesn't even ring , only way I know someone has sent a message or tried calling is to check my messages or call log. Help.

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: My galaxy s10 no longer receives notifications

Does this occur within safe mode?

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Samsung_1hjfYVj
Astronaut

Re: My galaxy s10 no longer receives notifications

Not sure if I'm using safe mode

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Samsung Moderator
Samsung Moderator

Re: My galaxy s10 no longer receives notifications

1. Turn off the device
2. Now switch your phone back on. Immediately you see the Samsung logo appear on your screen, press and hold the Volume Down key until the phone boots completely to the home screen.
3. You should now see a watermark caption "Safe Mode" at the bottom left corner of your phone screen. This will now disable all 3rd party apps.
 

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userRzcLOsCanH
Constellation

Re: My galaxy s10 no longer receives notifications

I have a different device (A Galaxy J7 Sky Pro S727VL) which has recently developed this identical problem of no longer getting Notifications for arriving Text Messages.  A few days ago it was giving them out fine.

 

I have looked through all the Notification settings; have tried Safe Mode (problem still continues in Safe Mode), have looked at Power Settings, etc.

 

Nothing seems to solve this issue which only recently started a few days ago.

 

I have not recently installed any new APPS which would have changed things; although some Updates were recently applied to existing APPS within the Play Store.

 

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