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Asteroid

My notification sound turns off on its own

My phone automatically turn my notification sound for message off, and ringtone to very low. It started after the April update.

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: My notification sound turns off on its own

Hey there, could you check if you have Do Not Disturb settings turned on?

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Asteroid

Re: My notification sound turns off on its own

I did. I turned the do not disturb off, yet it still turn my notification and my sound off. I've tried everything and I don't know what else to do.

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Astronaut

Re: My notification sound turns off on its own

Do you receive exception selected incoming calls?

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