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Constellation

Net work Issues?

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I have the S10+ with Sprint and it was great for a day or 2, but now I have all kinds of data connection issues. I caint send or receive MMS messages. Than if I leave a wifi covered area my data drops in and out were I caint even get on the internet. Has anybody else have these issues?

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Samsung Moderator
Samsung Moderator

Re: Net work Issues?

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We would recommend reaching out to Sprint directly. 

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Samsung Moderator
Samsung Moderator

Re: Net work Issues?

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We would recommend reaching out to Sprint directly. 

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Cosmic Ray

Re: Net work Issues?

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I have the same issue, I contacted Sprint and they sent me to my closest repair center and they told me that if you don't have total LTE loss no matter what you do to your phone them you pretty much have to deal with it until Samsung or Sprint comes out with an update to fix it or recall the units.

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Asteroid

Re: Net work Issues?

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I have Sprint also and can't receive MMS messages

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Asteroid

Re: Net work Issues?

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S10.... No one is being accountable. Sprint blames Samsung and vice versa. Every since the last update ive encountered this problem.

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Astronaut

Re: Net work Issues?

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I work at the call center and I will let them know about all SMS issues tomorrow. Have a good night everyone.

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