JUMP TO SOLUTION Solved

Original topic:

What is the network unlock app used for?

(Topic created: 07-11-2019 01:55 PM)
39061 Views
Nekronomikan
Constellation
Options
Galaxy S Phones

Anyone have any idea what this network unlock app is used for?

 

5 Replies
Solution
Rydah
Samsung Care Ambassador
Options
Galaxy S Phones

Hi @Nekronomikan, I hope you're doing well today.

 

the Network Unlock system app is a service that will SIM unlock your device in the event that your carrier unlocks it. You'd still need AT&T (or whoever your carrier is) to unlock the sim. Basically, this is just a service system app.

 

I hope this helps clarify things. Have a great rest of your day!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
usermBRTFXxIFp
Constellation
Options
Galaxy S Phones
What should I do if I get this network unlock lock message
0 Likes
Reply
Rydah
Samsung Care Ambassador
Options
Galaxy S Phones
Hey there.

It sounds like you're trying to use a sim card that isn't intended for the device you're trying to use. You'd need to contact the carrier the device was purchased from.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
usermBRTFXxIFp
Constellation
Options
Galaxy S Phones
No it's the same Sim card since buying phone a year ago
0 Likes
Reply
Rydah
Samsung Care Ambassador
Options
Galaxy S Phones
In this case, I'd look into getting a new sim card. Based on experience, it sounds corrupted.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.