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Samsung Care Ambassador

⭐New firmware update ASD5 LTE improvements⭐

There is a new firmware update for those of you that have not updated 

 

Screenshot_20190416-013613_Software_update.jpg

 

20 REPLIES 20
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useryVSstLNbDR
Constellation

Re: ⭐New firmware update ASD5 LTE improvements⭐

Up date me

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user4hAbcwmIcS
Constellation

Re: ⭐New firmware update ASD5 LTE improvements⭐

After rebooting twice and changing my connection from LTE/CDMA to automatic, IT WORKS!!!

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userE8R1We1FXQ
Cosmic Ray

Re: ⭐New firmware update ASD5 LTE improvements⭐

I've updated and I can now connect to LTE data finally. This is the fix that everyone has been waiting for.

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usergJ6kAvvdwi
Constellation

Re: ⭐New firmware update ASD5 LTE improvements⭐

Update did not work for me. Still getting the same on and off again LTE. Sigh.

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Samsung Care Ambassador

Re: ⭐New firmware update ASD5 LTE improvements⭐


@usergJ6kAvvdwi wrote:

Update did not work for me. Still getting the same on and off again LTE. Sigh.


Have you tried resetting the network on your phone

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usergJ6kAvvdwi
Constellation

Re: ⭐New firmware update ASD5 LTE improvements⭐

Did the same thing as the user above me with no luck. I just got the phone last week so i can at least return it. Will try for verizon phone next.

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Samsung Care Ambassador

Re: ⭐New firmware update ASD5 LTE improvements⭐


@usergJ6kAvvdwi wrote:

Did the same thing as the user above me with no luck. I just got the phone last week so i can at least return it. Will try for verizon phone next.


Try clearing the system cache. Never purchase from Sprint LOL I'm glad I'm not with them anymore

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usergJ6kAvvdwi
Constellation

Re: ⭐New firmware update ASD5 LTE improvements⭐

Did that with no luck. Waited since last week but it looks like i got the short end of the stick. This phone goes back.

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Samsung Care Ambassador

Re: ⭐New firmware update ASD5 LTE improvements⭐


@usergJ6kAvvdwi wrote:

Did that with no luck. Waited since last week but it looks like i got the short end of the stick. This phone goes back.


Try a master reset. Only solution I can think of then

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