Original topic:

No longer receiving notifications from Facebook Messenger

(Topic created on: 1/3/21 11:52 AM)
Lemonade
Constellation
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Galaxy S10

Does anyone else no longer receive notifications from Facebook messenger 

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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S10

Mine are still working on a Note 9 running Android 10, what phone do you have and which software version are you running?

 

Have you checked your Facebook settings to make sure they haven't accidentally been turned off? 


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Lemonade
Constellation
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Galaxy S10
I have the Samsung S10+ and yes all my notifications for/in the app is on
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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S10

Can I ask if you are running a Beta version of Android 11 or its full version? Any change if you clear the cache for both Facebook and Facebook Messenger apps?


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Lemonade
Constellation
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Galaxy S10
I cleared cache and still nothing. I think it's a full version
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S10

Try clearing the cache partition of the phone. https://www.t-mobile.com/support/devices/android/samsung-galaxy-s10/wipe-cache-partition-samsung-gal...



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