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Samsung Moderator
Samsung Moderator

Re: Notifications Not Working Anymore

JUMP TO SOLUTION

Have you verified the notification permissions for the apps in question? Also, verify they are not listed in Sleeping apps. You can also try clearing the cache partition of the phone. 

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userjc0Pws5AZH
Constellation

Re: Notifications Not Working Anymore

JUMP TO SOLUTION

I simply install "Textra" optional sms app. and everything works fine.


@SamsungRei wrote:

Have you verified the notification permissions for the apps in question? Also, verify they are not listed in Sleeping apps. You can also try clearing the cache partition of the phone. 

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.


 

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userNI0RI8CTcl
Astronaut

Re: No message notification sound

JUMP TO SOLUTION

I've had the same issue for months and just spent an hour on the phone with samsung and it's fixed!

Go to settings 

Go to general management 

Go to reset

Go to "reset settings" 

Reset your settings (this WILL NOT delete any personal data on your phone like contacts, pictures, accounts, texts, etc!)

Once the phone reboots:

Go to settings

Go to "notifications" 

Go to "messages" app (may be under "see all")

Go to "new messages" 

Change sound option from silent to what text noise you want. 

This worked for my phone so I hope it works for everyone else!! 

 

 

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userE9M6m13Bw2
Astronaut

Re: No message notification sound

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This worked for me!! Thanks!

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userOICdnyX8iM
Constellation

Re: No message notification sound

JUMP TO SOLUTION

It didn´t worked for me. However, this action deleted all the WiFi passwords stored in my phone, so be aware that if you connect to various WiFi networks, you´ll have to access them manually, and save thier passwords again.

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userinkULTIrRr
Astronaut

Re: No message notification sound

JUMP TO SOLUTION

Worked! Thank you.

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userDldVffYucP
Constellation

Re: No message notification sound

JUMP TO SOLUTION

So I had the same issue... mine had to do with a little boom speaker I had installed.... or just the bluetooth it self... 

I would get the message notification sound when I shut of the blue tooth all together... thats why I ended up exploring there...

I went over and over my phone.. everything was correct and i I chould  hear  stuff but not when I recieved a message...  hope it helps

 

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userFIrgxb8wkl
Astronaut

Re: No message notification sound

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userinkULTIrRr
Astronaut

Re: No message notification sound

JUMP TO SOLUTION

Thanks,  that worked. But sounds like this is an issue that Samsung needs to address. 🤔

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