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userEJRGQ7FhNC
Constellation

Not receiving text notifications from Publix pharmacy or retail stores

I am not receiving text notifications on my S 10+ from Publix pharmacy or any retail stores that I signed up with to receive notifications. Is anyone else having that problem? And know how to fix it?

14 REPLIES 14
Samsung Care Ambassador

Re: Not receiving text notifications from Publix pharmacy or retail stores

You have to look at your wireless plan if it includes "short text code" this will allow you to receive text messages from short numbers.




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userEJRGQ7FhNC
Constellation

My wireless plan has been the same so that is not the iss...

My wireless plan has been the same so that is not the issue. Anything else possibly?

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Samsung Care Ambassador

Re: My wireless plan has been the same so that is not the iss...

Did you check the network if your plan supports short codes?




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userEJRGQ7FhNC
Constellation

This issue only occurred when I switched from my Note 8 t...

This issue only occurred when I switched from my Note 8 to S10+.

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Samsung Care Ambassador

Re: This issue only occurred when I switched from my Note 8 t...

check if the phone has scam protection On.




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Samsung_V69u1NP
Astronaut

I have issues receiving or sending messages from certain...

I have issues receiving or sending messages from certain people. I went to AT&T and all they could tell me was delete the entire conversation, delete your contact and try again. Really, I didnt have this issue with the Note 8.

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Samsung Care Ambassador

Re: I have issues receiving or sending messages from certain...

@Samsung_V69u1NP can you check the 'message center number' if it's correct? it should be there on the settings on the stock messaging app. compare the number to at&t website. 




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userEJRGQ7FhNC
Constellation

My issue to receive third party texts has not been resolv...

My issue to receive third party texts has not been resolved. I have gone to the Samsung authorized center to get this fix and was told it is a Verizon issue which I am convinced is the case but they don't know how to fix it, talking about waiting for a security patch to come out in about a month ..and maybe that will fix it, have you heard of a fix? I shouldn't have to wait a month. Anybody else experiencing this issue on an unlocked S10+?

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Samsung Care Ambassador

Re: My issue to receive third party texts has not been resolv...

@userEJRGQ7FhNC Try to use google messages app and see if it helps solve the problem?




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