I apologize for your negative experience. What is the issue you are having?
Continually I'm being told oem unluck isn't available on phone. But I have exact same phone and it's on there. And both phone are from same carrier, purchased on the same day. Idc anymore. Its just going to continue in the same direction
If you are trying to unlock the bootloader on your phone it cannot be done with any North American Snapdragon model. You would need to purchase an international Exynos model if you want to unlock the bootloader or root your phone.