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Re: S10+ AT&T Android 10 Update not Received

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I got it months ago on att

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Explorer

Re: S10+ AT&T Android 10 Update not Received

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The problem is the banda number,

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Samsung Care Ambassador

Re: S10+ AT&T Android 10 Update not Received

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First please confirm your devices "Service Provider SW ver." which can be found in Settings > About Phone > Software Information. Scroll down till you see this and make sure your device has ATT/ATT/ATT. The most important is the third set (--/--/ATT) as this identifies the carrier a Samsung device was from the factory. The 1st & 2nd set (ATT/ATT/--) are identifying the device's firmware installed. If you do have a factory AT&T Galaxy S10+ and have a active AT&T sim card installed then it should pull all OTA software updates from AT&T.

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