10-16-2019 10:35 AM
The beta has been mostly bug free except that when I start charging my phone while it is on it keeps restarting every few minutes as long as it is charging. (Whether wireless or wired Samsung chargers) It will continue this cycle as long as it is charging. Are there any solutions to this or is anyone else having this problem?
10-16-2019 10:40 AM
@Thomassonbr wrote:The beta has been mostly bug free except that when I start charging my phone while it is on it keeps restarting every few minutes as long as it is charging. (Whether wireless or wired Samsung chargers) It will continue this cycle as long as it is charging. Are there any solutions to this or is anyone else having this problem?
Please report the issue properly and look at section "reporting bugs":
https://us.community.samsung.com/t5/Galaxy-S10/%EF%B8%8F-Android-10-feedback/td-p/888749
10-16-2019 11:44 AM
Charkatak, you beat me to it lol
10-16-2019 01:28 PM - edited 10-16-2019 01:29 PM
@Jamess467 wrote:Charkatak, you beat me to it lol
That happens to many of us. @Jamess467 are you in beta too?
10-17-2019 10:18 PM
No charkatak. I'm on beta in windows though
10-17-2019 10:58 PM
10-16-2019 01:07 PM
I did report it to the One UI app but have not had any responses.
10-16-2019 01:18 PM - edited 10-16-2019 01:19 PM
@Thomassonbr wrote:I did report it to the One UI app but have not had any responses.
I don't have beta on my phone. So when you report the bug via OneUI app, does it collect logs, screenshots? If it does, then Samsung will get it, review it and see if it is an actual issue or just your device. There are probably known bugs as well, but when users have beta builds, they just need to live with some of the issues. I went through Google Pixel Android 10 beta that started back in May and reported multiple issues and I had to live with some of them until beta 4 or 5 was out, as they kept fixing issues.