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Thomassonbr
Asteroid

Oneui 2.0 beta bug - Phone restarting while charging

The beta has been mostly bug free except that when I start charging my phone while it is on it keeps restarting every few minutes as long as it is charging. (Whether wireless or wired Samsung chargers) It will continue this cycle as long as it is charging. Are there any solutions to this or is anyone else having this problem?

7 REPLIES 7
Honored Contributor

Re: Oneui 2.0 beta bug - Phone restarting while charging


@Thomassonbr wrote:

The beta has been mostly bug free except that when I start charging my phone while it is on it keeps restarting every few minutes as long as it is charging. (Whether wireless or wired Samsung chargers) It will continue this cycle as long as it is charging. Are there any solutions to this or is anyone else having this problem?


Please report the issue properly and look at section "reporting bugs":

https://us.community.samsung.com/t5/Galaxy-S10/%EF%B8%8F-Android-10-feedback/td-p/888749


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Samsung Care Ambassador

Re: Oneui 2.0 beta bug - Phone restarting while charging

Charkatak, you beat me to it lol

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Honored Contributor

Re: Oneui 2.0 beta bug - Phone restarting while charging


@Jamess467 wrote:

Charkatak, you beat me to it lol


That happens to many of us. Smiley Happy  @Jamess467 are you in beta too?


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Samsung Care Ambassador

Re: Oneui 2.0 beta bug - Phone restarting while charging

No charkatak.  I'm on beta in windows though

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Honored Contributor

Re: Oneui 2.0 beta bug - Phone restarting while charging


@Jamess467 wrote:

No charkatak.  I'm on beta in windows though


Windows Insider?


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Thomassonbr
Asteroid

Re: Oneui 2.0 beta bug - Phone restarting while charging

I did report it to the One UI app but have not had any responses.

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Honored Contributor

Re: Oneui 2.0 beta bug - Phone restarting while charging


@Thomassonbr wrote:

I did report it to the One UI app but have not had any responses.


I don't have beta on my phone.  So when you report the bug via OneUI app, does it collect logs, screenshots?  If it does, then Samsung will get it, review it and see if it is an actual issue or just your device.  There are probably known bugs as well, but when users have beta builds, they just need to live with some of the issues.  I went through Google Pixel Android 10 beta that started back in May and reported multiple issues and I had to live with some of them until beta 4 or 5 was out, as they kept fixing issues.


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