So on Friday night I went to bed and I woke up to find my s10+ dead. I thought I might have fallen asleep with it so I didn't think anything of it. I plugged it in and ate breakfast. I came back after about an hour and I expected it to be aroun 60-75% or so, it was at 35%. This was a surprise since I had it plugged in to a fast charger for a while. Didn't think too much of it, and I went on with my day. Later I found an error of it overheating, I cooled it down and turned it off. It was hot to the touch but not unbearable. Throughout the day I was having issue after issue, camera stopped working altogether and showed a camera failed message. I attempted to charge it but it showed a message saying it was overheating and it would stop charging. For the rest of the day I was attempting every solution I could google.
The thing is that even when turned off and plugged into to a Samsung Fast Charger, it wouldn't move past 1% and the phone would get hot, 40-50 Celcius on the outside of the phone - which can only imply the inside was getting much hotter. The metal sides and buttons were the hotest part. The same if I turned it on left it sitting there no apps running in airplane mode. I reset the partion cache, Google Play Services, reset all settings, reduced power performance, monitor quality, don't know what else to try - outside a full factory reset deleting all data (last resort).
I finally (after many hours of trying different things) got it above 1%. It is now at 7% after being charged for about 10min. It is still hot but nothing out of the ordinary for this issue. All I did was flip the USB C cable...don't know why it would do anything different but hey I will take more power.
It seems like this is a problem with non USA S10s after the August update. Can anyone suggest a solution?
I found out it happened 7 days after warranty ended! My extrra warranty covered by my credit card....doesn't cover batteries. Factory Reset was done to prepare for a repair and it didn't help. Looks like the update killed my battery.
Thank you for reaching out. It would be recommended to have the phone serviced, For service inside the U.S. you can find a location near you here: http://bit.ly/2XERsky Outside of the U.S., you can use this link: https://www.samsung.com/us/common/visitlocationsite.html