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Constellation

PC community site vs Samsung Members app

I have noticed that when i signed in to the pc Samsung community site here, i have a different username than with the Samsung members app. strange.  i couldnt use my name in the app here. i had to change it.  How do we synch them up?? they used to be the same.  i  guess something changed here. Doesnt tie to the app anymore.

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: PC community site vs Samsung Members app

Hello,

 

Are you signing in with the same account information on both the community site and on the Samsung Members app?

 

Have you tried clearing the cache on the Samsung Members app?

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Asteroid

Re: PC community site vs Samsung Members app

every time , I open this app it moves allover the place...from a site to another
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