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Constellation

Phone Locked, please help!

Hi! I have huge problem and I need you help!

I was changing patternd on my phone and I forgot it. While trying to solve it I locked phone and I can`t enter it without pattern

I tried to open phone over Find My Mobile but I can`t because Remote unlock is off on my phone

Phone is connected on same wifi as laptop, I am home...

What can I do???

Please help ASAP

Thanks!

4 REPLIES 4
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Re: Phone Locked, please help!

If you have your Google ID just wiped the phone from recovery mode by power phone off.. Then volume up and power at the same time then click wipe data and factory reset.. FYI all info will be wiped
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Constellation

Re: Phone Locked, please help!

Problem is that I don`t want my phone to delete all data...Any other solution?

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Re: Re: Phone Locked, please help!

No that I know
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Constellation

Re: Phone Locked, please help!

If the S10 is like the Notes, it resets after a time and you get 3 more tries.
You can go to a Samsung Store with proper ID proving you are the owner of the phone and they might be able to save your info.
There isn't a user friendly way to do this in order to prevent others from unlocking a phone that is not theirs: like nosy boy/girlfriend, spouse, family member, co-worker or other unauthorized person.
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