When we use the phone keypad numbers to find a contact and the contact appears inbthe list, when we tap the contact, it should call. Why do we have to then tap the green call icon after that. Is there a reason tobtake 2 steps on that?
Sorry for the frustration but the reason may be something that makes sense in a way. The second step might be due to options, maybe you wanted to vidoe chat or text instead of calling. Hope this helps
Video calling is a Carrier Specific Feature. In order to use Video calling from your Native Phone app, the carrier must authorize the feature and allow it as a feature on your account with them. If they don't support the feature, a third party app would be required in order to make video calls.