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userjtzCcE9KKP
Constellation

Re: Preorder galaxy s10

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What freebies did you get when you do the pre order?

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Samsung Care Ambassador

Re: Preorder galaxy s10

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@userjtzCcE9KKP wrote:

What freebies did you get when you do the pre order?


Galaxy buds



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user54kf1FHeTo
Constellation

Re: Preorder galaxy s10

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I haven't received the email either. 

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userJSZvty1fSr
Astronaut

Re: Preorder galaxy s10

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I haven't had the email yet too, I've been waiting all day for it!

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Kingtiger
Asteroid

Re: Preorder galaxy s10

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You will receive the e-mail. Mine came on 2/20 before midnight and I was able to complete the order on 2/20.  Do not worry.  You will get the e-mail and you will be able to preorder.  Everyone who preorders will get there phone pretty much on the same day, regardless of when you preorder.  It's the same every time.  Preorder freebies are 1) Buds, plus 2) 50 credit for accessories, and 3) inflated tradein credit for phone.  

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san_dip
Constellation

Re: Preorder galaxy s10

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Still waiting for the email. I reservd last night.

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TheRabbi
Halo

Re: Preorder galaxy s10

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If so, did you receive any confirmation that the Galaxy Buds promotion was actually applied to your order?

 

I see absolutely no indication on my invoice. 

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Samsung Moderator
Samsung Moderator

Re: Preorder galaxy s10

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I would recommend reaching out directly to our e-commerce team at 1-855-726-8721 for further assistance.

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TheRabbi
Halo

Re: Preorder galaxy s10

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The rep said he has no way of seeing that information. 

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AdamCenteno
Constellation

Re: Preorder galaxy s10

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Yes, I did. I pre-order the Galaxy S10+ and had the option to receive the Galaxy Buds for free; of course, I did. Here is the screenshot of my order. galaxy buds.PNG

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