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626DenaGURL
Asteroid

Re: Mobile data and wifi issues - All Carriers

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It still doesn't work for me Smiley Sad. I have Sprint Smiley Sad

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Mister_M
Constellation

Re: Mobile data and wifi issues - All Carriers

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Galaxy S10+

Text messages are taking a long time to go thru. Also, phone doesn't connect to LTE network, connects to 3G. Anyone else having the same problems? Phone service is with Sprint.

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Samsung Moderator
Samsung Moderator

Re: Mobile data and wifi issues - All Carriers

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@Mister_M Have you tried clearing the cache partition?

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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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Try resetting your network on your phone

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Mister_M
Constellation

Re: Mobile data and wifi issues - All Carriers

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I reset network and cleared cache. Still nothing.

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Samsung Moderator
Samsung Moderator

Re: Mobile data and wifi issues - All Carriers

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Have you tried contacting Sprint? It is possible this is a issue with your phone provider, they could be updating their system.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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luvlyt
Halo

Re: Mobile data and wifi issues - All Carriers

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Sprint is having issues with PRE ORDER phones ... s10+ / s10

 

They have changed out SIM cards .. they are at a loss with this SAMSUNG phone issue. 

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userLOfweuI55Y
Constellation

Re: Mobile data and wifi issues - All Carriers

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Yes having same issues, phone worked great the first couple weeks. Then come the random connectivity issues, from Sprint, to roaming, to no service. Then from LTE to 3G. Can't send text or pictures unless I'm in certain areas here in Dallas Texas. And can't call out or receive calls at  times. All these issues are at random.

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useri9vz6wkpyg
Constellation

Re: Mobile data and wifi issues - All Carriers

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Not sure if anyone posted this yet, but if you're having trouble with LTE staying connected on Sprint, it appears to be an issue with Band 41.

 

Open your phones keypad and dial *#3282#

Click Ok

Click Edit

Enter 000000

Click Ok

Click LTE

Click Band41 Enabled

Deselect

Reboot your phone

 

Once it reboots you should have no more problems.

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luvlyt
Halo

Re: Mobile data and wifi issues - All Carriers

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Tried it ... didn't work.   Thank you for trying to help me,  tho. 

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