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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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Dial #*0011# and take a screenshot (while connected to mobile network not wifi)



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Blooper_doop
Constellation

Re: Mobile data and wifi issues - All Carriers

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That is just T-mobile. It's not a very reliable network

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m35ius10
Asteroid

Re: Mobile data and wifi issues - All Carriers

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m35ius10
Asteroid

Re: Mobile data and wifi issues - All Carriers

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No problems with T-Mobile. Tried different SIM cards, same results.

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SamsungS10User
Astronaut

Re: Mobile data and wifi issues - All Carriers

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I am on T mobile, haven't seen any issues

I moved from Sprint to Tmobile and its definitely working better on my S10 + where I live

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m35ius10
Asteroid

Re: Mobile data and wifi issues - All Carriers

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Just got my signal an hour ago then lost it again.

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userDocysx931t
Constellation

Re: Mobile data and wifi issues - All Carriers

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I'm in Des Moines and for some reason band 41 gives me absolutely no data connection even though I have almost full bars of LTE. I shut off band 41 and now use 25 and 26 exclusively. This also happened with my HTC10. I mention this because I've seen similar issues with other carriers, especially T-Mobile. Check which band you're on and if your data cuts out on just specific bands then shut them off completely. My S10e went from barely usable to rock solid. You may have a different issue but I would suggest researching this type of solution first.

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m35ius10
Asteroid

Re: Mobile data and wifi issues - All Carriers

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Did a factory reset and still no network. Already had the SIM card replaced same results. This S10+ is only 18 days old.

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user7OA2UKFKsv
Constellation

Re: Mobile data and wifi issues - All Carriers

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Having same issue with Sprint

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m35ius10
Asteroid

Re: Mobile data and wifi issues - All Carriers

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Mine started Friday night and never established proper connection since.

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