We would recommend reaching out to your carrier directly who provides your mobile data, as it sounds like you are experiencing issues with your mobile data.
This is for sure a Galaxy S10 issue!! Samsung had a bad patch, I'm sure of it. I was on Sprint, same issue (Bands 2 and 4 do not work on my phone) moved to T-Mobile same issue. I had to turn off bands 2 and 4 and things work. you spend $1000 on a phone that is inadequate!
I have done everything tech support has asked of me and still the problem is still there.
I have run multiple test and bands 2 and 4 do not pass data. I even will have 5 bars and it will not pass data.
I cannot reply to you, when I click reply button, there is an error.
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But I want to say, do you think this is a carrier issue? why other phone has no such issue, and if I restart phone or turn on and off flight mode, it can fix this isuse.
This strongly leads to network connection issue, I don't think this is a carrier issue.
Having the exact same issue! Reached out to my provider (Sprint) walked me through doing a PRL as well as a Profile update. No good. It seems to be an issue that a lot of people are having with the S10. Have full bars as well as LTE, but device is still not connecting or is having slow speeds. Needs to be addressed by Samsung and providers.
Can I ask who your Carrier is?
Anyone having problem with their TMobile s10plus being connected to mobile network. S10plus has no problem connecting to Wi-Fi but it does not connect properly to mobile network. I have already changed my sim and factory reset the device. I have had this device for not even two weeks. Please help. also all the apps and the firmware areup to date
Yes but I am on sprint took mine in known issue Samsung is working on slowing per sprint they say a fix is to master reset and they flashed my phone works somewhat better but not 100% bs Samsung needs to fix the issue
I'm having the same issue on the UScellular network. The only thing this phone doesn't do well is be a "Phone"!!! If the signal is low it dont ring and then I don't get the notification for the voicemail right away when the signal is good!! This morning I missed a work call at 5:43am and was notified until 1pm??? Sad!