geek squad work on my phone today they claim theres a firmware update, they did it and it didnt work and now call its even worst, dropping call, and loosing signal.
i bought the phone thru best buy, and been gettin run around thru 3 of them sprint not touching the phone cuz its bought from best buy wont give me any support other then tell me best buy need to replace, best buy wont replace cuz is over 14days period, want me to use insurance to pay 200 deductable to get a refurbish phone, or get hold samsung to do the warranty. they are rude from phone and store, give no help. other then take my money and tell me they cant do anything. even sprint is telling corp store to replace the phone even outside 14 days period. talk to samsung they want me mail the phone in, so that i can be without my phone, cant take my business calls, and not giving me a date when it be back. they act like everyone have multiple phones.
the updates release whatever while back doesnt work, and today whatever firmware doesnt work.
