I tried but msg not going thru.
Can someone please ask unbox therapy on YouTube to make a video about this issue so it gains some recognition??? Its unacceptable to charge 1000 dollars for a phone that doesn't work and not solve the issue?
I did the update this morning and ran some test just like the user above me. @userYljnkuYlEB
FYI: Galaxy S10+ 512GB on Sprint | Preorder phone, been having LTE/Voice/Text issues since the first week of the phone. Could only make reliable calls on WIFI before the update.
I am located in Denver, Colorado. Running between Band # 25 and Band #26
Here are my results:
Speed Tests = ST
ST1: Couldn't Connect
ST2: Couldn't Connect
ST3: 1.24MB Down / 0.78MB Up
ST4: 2.55MB Down / 0.61MB Up
ST5: 1.86MB Down / 0.65MB Up
ST6: 2.59MB Down / 0.64MB Up
ST7: 2.53MB Down / 1.15MB Up
ST8: 1.75MB Down / 0.42MB Up
ST9: Coudn't Connect
ST10: Coudn't Connect
Had my GF call my phone once on normal and once on VoLTE, both calls went through and could clarity seemed fine. I was also able to send an MMS for the first time since I got the phone. The speed tests are very concerning being so slow of speeds, especially because of my area. Not quite sure what to do from here. Sprint doesn't seem to want to replace my phone (GO FIGURE) because it works sometimes....if it didn't work at all then they would replace (according to phone rep). My Galaxy S9+ never had any issues with calls, texts, data, while frequenting the same locations.
Also, with further inspection it seems like when I am on Band 26 I get data and can run speed test but when it cycles to Band 25 I get nothing and it won't load. Thinking about disabling Band 25 and see what happens. Really dumb we have to diagnose these issues instead of samsung or sprint.....
Same. Didn't have any issues before the first software update, actually. Now I bounce from LTE to 3G to Roaming at random while sitting in the same spot. Super annoyed.
This is happening with our phone too. Says 4G he can't send texts at times and if he manages to make a call it isn't clear and will drop, we have a different carrier than sprint. My wifi doesn't even help with this.