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Constellation

Re: Mobile data and wifi issues - All Carriers

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I'm on AT&T and started having the same issues maybe a month ago.  It seems to be limited to only certain apps, but it affects four or five, at least.  Same thing: WiFi and data, no connection.   It's incredibly frustrating.  Switching on and off Airplane Mode sometimes provides a short-lived fix, but not always.  It also seems to have gotten worse over the past few weeks.   This definitely not just a Sprint/T-Mobile issue.   Also, resetting network settings didn't improve a thing  

 

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Astronaut

Ok

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Astronaut

I also got a Samsung it wont stay connected to 5g network...

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I also got a Samsung it wont stay connected to 5g network Facebook certain apps wont work. Is there a update that will help. It says check your connection. I had a Motorola g force it would stay connected Facebook would work. Maybe should of stayed with Motorola.

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Astronaut

Re: Mobile data and wifi issues - All Carriers

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I am still having this issue, Got my samsung s10 yesterday, My 4g speeds are between 2 -7 mbps. when i use thesame sim in my galaxy note 8 i get between 60 - 120 mbps.

I have factory reset and gone through some network trouple shooting etc. 


Is there a fix for this coming, I rely on this when i am out at meetings ?

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Constellation

Re: Mobile data and wifi issues - All Carriers

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I been on phone with Sprint and did all that you have listed. I even ask to change phones. They told me to give them 48 hours to try and fix it. 6/24/19 can't wait to see if the have it fix by the 26th. But I will not have my hopes high from reading your comments. I wish I had kept my Samsung 8. Bad enough my watch won't hold charge, Samsung Galaxy watch. 

I am really disappointed with Samsung now. I have no signal in alot of places as well 

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Re: Mobile data and wifi issues - All Carriers

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My preorder S10+ has been giving me data issues from day one.  In my case,  it would show 4 or 5 bars LTE, but still have no data.  I accepted all updates.  Very often,  it would drop data, though again, falsely showing that it had data, and the only recovering when I would put it in airplane mode and back to normal or rebooting the phone.   It would happen in places where data should bre no issue,  like in San Francisco and Seattle.  3G  or roaming always  means no data.  I went through sprint and then Samsung support , did a factory reset, then spending half my day off getting it reflashed at Ubreakifix.   Finally, I was told to send it to Plano Texas for repair.  2-3 week turnaround...  I'm back on my S8 and it is displaying none of the problems the S10+ had.  Not happy at all...

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Astronaut

Re: Mobile data and wifi issues - All Carriers

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Didn't work for me 😔 

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Asteroid

********** This is how you resolve the issue until they h...

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********** This is how you resolve the issue until they have a permanent fix *********

You must disable Band 41 AND Band 25!. Enter Data Programming Mode: ##3282# Edit -> Enter MSL: 000000 -> OK -> LTE -> Band41 Enabled -> Deselect -> Band25 Enabled - Reboot. So far seems to fix the issue. Again, you must disable both Band41 and Band25! Works like a charm

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Asteroid

You have to your keypad like you're dialing so someone's...

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You have to your keypad like you're dialing so someone's num and enter ##3282# that'll get you to the screen you need to get too and just follow the directions from there

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Asteroid

My s10 was having the same problem, after I did that, wor...

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My s10 was having the same problem, after I did that, works great.

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