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Constellation

Re: Mobile data and wifi issues - All Carriers

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Yes. Once I get an update I'll put it back .. so when do you think this is going to happen?  I see alot of angry people blaming Samsung or carrier...  

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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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@userJ1UQxAjpIW i dont know who to blame here but it seems the issue is isolated to a specific network. 

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Constellation

Re: Mobile data and wifi issues - All Carriers

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Where I work theres a sprint tower  I get full blast awesome conection.  But having this issue


Zucks really bad.. never experienced something like this since I've started with sprint 13 years ago 
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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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@userJ1UQxAjpIW Sprint launch their VoLTE last september and I think this is the main issue for sprint.

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Constellation

Re: Mobile data and wifi issues - All Carriers

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I see... what do you think should I send my phone to Samsung down to Texas and have a technician take a look at it. ? 

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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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@userJ1UQxAjpIW well your device should have warranty you can go there anytime but if i were you i turn off VoLTE and Wifi calling first and if i can send sms and mms fine then stick with it and maybe wait for update if there is any which I heard there is. There is an update for March patch but i dont know if there is a network change for the udpate.

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Constellation

Re: Mobile data and wifi issues - All Carriers

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I have VoLTE off and wifi calling. I never use that .. 

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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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@userJ1UQxAjpIW  network mode should be LTE/CDMA.. check APN, turn Mobile Data ON at all times.

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Constellation

Re: Mobile data and wifi issues - All Carriers

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Thank you .. I'll keep my eye on this. 

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Samsung Care Ambassador

Re: Mobile data and wifi issues - All Carriers

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@userJ1UQxAjpIW sprint is still updating their network for VoLTE that replaces the calling plus so there might be some issues by updating those features.

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