03-14-2019
05:44 PM
- last edited on
03-25-2019
01:53 PM
by
SamsungZell
Thanks for the response. I have also tried this and it actually made it worse.
04-25-2019 01:27 PM
I try dialing ##3282# and nothing happens, any ideas?
03-16-2019
09:36 AM
- last edited on
03-25-2019
01:55 PM
by
SamsungZell
Update
I actually went back to redo these steps but I also deactivated band 25 and now my phone works fine.
03-18-2019
08:55 AM
- last edited on
03-25-2019
01:59 PM
by
SamsungZell
This is now my second S10+ because they wont maintain a connection. It will show I have service from my carrier yet the web browser will tell me "no network connection" "your offline". I would believe it could be the carriers network however my wife's S10 plus works perfect and my old S8+ never had these issues. Is this happening to anyone else?
03-18-2019
11:53 AM
- last edited on
03-25-2019
02:00 PM
by
SamsungZell
Do you have your device connected to or searching to connect to WiFi?
03-18-2019
07:21 PM
- last edited on
03-25-2019
02:00 PM
by
SamsungZell
No I have turned off wifi and just trying to connect to network, it appears Sprint which is my carrier is currently having issues. They have no clue how to fix it currently and I have been told to deal with it until they find a patch.
03-18-2019
12:01 PM
- last edited on
03-25-2019
02:03 PM
by
SamsungZell
I had the same issue. Ended up exchanging the phone for a new one. I am now scared to download the update that is sitting out there.
03-18-2019
07:27 PM
- last edited on
03-25-2019
02:03 PM
by
SamsungZell
My 2nd phone worked great for roughly 5 days and then BAM out of the blue exact same issue my first one had. I talked to my local Sprint store and they have 1 other case that came in after I complained and they are having the exact same issue. Sprint has now refused to replace this second device and told me to deal with Samsung......Samsung says they wont do anything for me and to go through Sprint if im not happy. Funny thing is my Wifes S10 plus works perfectly and we havent had an issue with it. It works so well we can hotspot from in and run my phone and a tablet running netflix and it doesnt miss a beat. GOOD LUCK I AM ABOUT TO SMASH MINE!
03-19-2019
06:17 AM
- last edited on
03-25-2019
02:03 PM
by
SamsungZell
Can I please have your full model number and baseband version?
03-19-2019
05:37 PM
- last edited on
03-25-2019
02:03 PM
by
SamsungZell
SM-G975U
G975USQU1ASBA