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Hannabanana31
Astronaut

Re: Messaging

Yeah you are right I have a group chat and then it sends individually.

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OGBrock
Cosmic Ray

Re: Messaging

let me know If problem is fixed

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Ismaa
Asteroid

Re: Replies to group text being sent individually

@SamsungRei @OGBrock the issue is still happening.

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Samsung Moderator
Samsung Moderator

Re: Replies to group text being sent individually

@Ismaa Are you using any type of launcher on your phone or just the standard launcher? Try clearing the cache partition of the phone. You can use these steps:

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Ismaa
Asteroid

Re: Replies to group text being sent individually

@SamsungRei no launcher. Just what comes with the phone. I will try the following steps and get back to you as soon as I have an answer.

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Samsung Moderator
Samsung Moderator

Re: Replies to group text being sent individually

Thank you for confirming. I look forward to your response.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: Replies to group text being sent individually

Good morning! I just wanted to check in to see if your messages are now working?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung_Help_Us
Astronaut

Re: Replies to group text being sent individually

I am exoeriencing the same issue on a Galaxy Note 10+. How do I try that hold multiple button restart cache clear thing? 

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Samsung_sqPiHhc
Astronaut

Re: Replies to group text being sent individually

This may be because the others are not on Samsung devices, I have this issue with people on other os' types

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Samsung_Help_Us
Astronaut

Re: Replies to group text being sent individually

Group texts need to work for any other type of phone. This is a Samsung problem that needs to be fixed.

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