We have two older Samsung phones (Galaxy S7) and cannot reply to group messages to the whole group - it just goes to the person who sent the message. I can see the message was MMS, but not who else is in the group, When I go to messages, settings, there is no menu item for MMS. Using all Samsung apps.
@Ismaa Are you using any type of launcher on your phone or just the standard launcher? Try clearing the cache partition of the phone. You can use these steps:
Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.
Thank you for confirming. I look forward to your response.
Good morning! I just wanted to check in to see if your messages are now working?