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Asteroid

Restarting device

hi.. i have samsung galaxy s 10 plus from this january. And i started having some issues with my phone. It is restarting once a day( from a month) and sometimes more than that.. and it has started overheating from past 2 weeks. From back.. and sometime it starts overheating from left side while i am using not so heavy apps.

And in back time it never got overheated while i am playing heavy games such as pubg and simultaneously charging phone.. but now my phone gets overheat so easy.

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Restarting device

Here are some tips that may help. https://www.samsung.com/us/support/answer/ANS00076952 It is normal for it to feel warmer when playing games such as PUBG, but should never get too hot to touch. If the issue continues, you can send a private message with the model code and the IMEI number so I can look into this further. http://bit.ly/2XERsky



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Asteroid

Re: Restarting device

Sir i have samsung s10 plus from last year and then i broke it and i claimed and they sent me a new one without box.. so i dont have information you are asking.. can we do somethjng about that??

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Samsung Moderator
Samsung Moderator

Re: Restarting device

This information can be found in Settings>About Phone within the phone's settings.



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