It happened to me when I switch phones.
What I did was uninstalled the ring app.
Rebooted the phone and reinstalled the ring app.
Set up the Doorbell from The beginning
And it worked.
I found that I can't use the upgrade of the "time line option" so I turned that to off. For some reason the timeline option interferes with the speaker volume. Hopefully that will be fixed soon because I like using that option.
***If you are using the timeline option I would try turning that off 1st to see if that solves the problem.
Hi there, please could you tell me how you were able to setup the ring doorbell on yr phone? I have an S10 and I can't complete set up. Any info most gratefully received. Many thanks, Annie