So I can verify that I don't get the static noise when going into live view. It also fixes the low audio issue. It's now loud and clear. However we are now missing the event time-line, a feature I liked. So we can't have both?
I just installed ring pro doorbell and have same issue. I am on Samsung s10+. My spouse's s7edge and son's iPhone sx work perfectly well with the ring always home app. I called support for ring and everything looks good on their end.
Did you find a fix to this? I'm having the same exact issue on my ring doorbell and other ring cameras. No issues with any other phones I try to use, just the s10 plus. I have heard that noise reduction may mess with a phones microphone but I don't see any setting to turn off noise reduction.