Original topic:

S10 5G stopped fast charging

(Topic created on: 12/14/20 7:25 AM)
userUTctSdxrg1
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Galaxy S10

Hi everyone, 

  i have a S10 5g and after the recent update on 5th dec 2020 (Version: G977BXXU6DTJA/ G977BOXM6DTJA/ G977BXXU6DTJA) (Size: 261.16 mb)  my phone stopped fast charging with Samsung super fast charger (Model:EP-TA800). 

  It was working fine until then, but all of a sudden it stopped after that update, and not it takes around 3 hours to get from 60 % to 100%. its the Original charger that came with the phone and the cable. i have used an older samsung fast charger and that seems to be working fine with my phone. but the one that is came with doesn't. 

  Any idea guys? any help would be appreciated :)

Thanks

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3 Replies
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Galaxy S10
Maybe fast charging is off on Device care in the battery section of the charger is broken
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userUTctSdxrg1
Constellation
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Galaxy S10

Hi mate, 

   its all turned on in device care. i have tried cleaning the port with a soft brush and air too.  I have done almost everything suggested on internet , i.e. restart, soft reset, changed cables etc but no luck. 

   weird thing is that it works with an older fast charger, but not just with its own

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Galaxy S10
Send it in to samsung or go to a local repair shop maybe they can help
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