Called up customer services as directed. Very helpful. Took it to my nearest samsung fix store (Surrey Quays) and they fixed it in a matter of hours. On the downside... this meant a factory reset. On the good side...a working phone
My phone appeared t be working fine, then on a phone call, it started to flash weird colours. It is now black, then when the power button is hit it turns dark brown, then black again. when power button is hit again, it flashes a very bright pale screen then marron then black again. All other buttons are unresponsive.
The phone rings when called, but there is no way to answer the call. Help please.
We've had hot weather recently and I've noticed the phone has been getting extremely hot.
Solved! Go to Solution.
I'm in the exact same situation !
I figured that sometimes after trying repeatedly (like, over 20 times) to lock/unlock, it might start working just fine for a while.
Being located in norther europe (Finland), where can I find help with this ? @SamsungJoJo