cancel
Showing results for 
Search instead for 
Did you mean: 
BackwoodsMike
Astronaut

S10+ Only Has Slow 3G Data During Phone Calls

My S10+ switches to 3G data during phone calls...   4G data is unavailable during phone calls.  The 3G data is very slow.   My S8 on the same carrier does not have this problem.

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: S10+ Only Has Slow 3G Data During Phone Calls

I would recommend reaching out to your carrier for further assistance.

Reply
Loading...
userHxB0fwbtRt
Cosmic Ray

Re: S10+ Only Has Slow 3G Data During Phone Calls

Per the Samsung rep my wife and I spoke with this is part of the reception problems the s10 phones are having straight out of the box....nothing to do with the carrier at all.

Reply
Loading...