cancel
Showing results for 
Search instead for 
Did you mean: 
user7eIkSA6AgC
Constellation

S10+ Overheating close to burning

Is Samsung selling a new device that will soon explode. This is crazy this S10 is overheating like crazy if I use it for more than 30mn

 

How can I replace it ?

 

Bought a bit more than a week ago

 

4 REPLIES 4
Mando4
Asteroid

Re: S10+ Overheating close to burning

Might be an app? My wife and i both have Galaxy S10+ on beta program, they have never overheat

Reply
Loading...
Highlighted
OGBrock
Cosmic Ray

Re: S10+ Overheating close to burning

tou cant fix it. if it's a week old go exchange it.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: S10+ Overheating close to burning

@user7eIkSA6AgC I am sorry to hear of your concern. Are you receiving a temperature warning on the phone? Here is an article that will help with the heating up of the phone. Keep your Galaxy device at its normal operating temperature

 

For further assistance, please send a private message with the model code and IMEI number of the phone. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...

Re: S10+ Overheating close to burning

If this is a real post and you purchased a defective product a week ago wouldn't you go back to the place where you purchased it?

Reply
Loading...