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Samsung Care Ambassador

Re: S10/S10+/S10e Shipping Tracking Thread

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I know some of you probably can not sleep tonight for being so excited to get and hold the new shiny S10 tomorrow while those who already have the device can not sleep to get the new update for the instagram mode to play around lol. I hope the new update will come with March security patch update because it is very crucial for both android and samsung to fix those expose bugs.  "Samsung’s vulnerabilities include one which leaked Private Mode thumbnail contents in Gallery and allowed exposure of Secure Folder preview in recent apps." march security patch details.




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userF8ggB2N8E7
Asteroid

Re: S10/S10+/S10e Shipping Tracking Thread

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That's very serious flaw. One of top reason I use Samsung s8use to use Secure Folder. 

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Samsung Care Ambassador

Re: S10/S10+/S10e Shipping Tracking Thread

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@userF8ggB2N8E7 Don't worry according to report samsung is doing its best to roll out March security patch as fast as bullet train.




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silentbee007
Cosmic Ray

Re: S10/S10+/S10e Shipping Tracking Thread

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I know for a fact I'm speaking on behalf of the disgruntled who still have not received their new shiny S10 nor will we receive it by tomorrow that we cannot sleep because we are simply livid. lol.

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Samsung Care Ambassador

Re: S10/S10+/S10e Shipping Tracking Thread

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@silentbee007 DOn't worry once you received your shiny new S10 all your anxiety all your wounds will magically healed The phone has a healing capability to those who wait.




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silentbee007
Cosmic Ray

Re: S10/S10+/S10e Shipping Tracking Thread

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Winter is Coming. Smiley Wink

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KPanini
Asteroid

Re: S10/S10+/S10e Shipping Tracking Thread

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It's really hard to not explain this from a Specialist perspective from Apple,  ( Yes, I'm a traitor go ahead and say it lol), but I know how this process operates. When there are pre-orders and it gives you the outragetous expected dates to ship out. Example "Ships by 8th", that's not something you should go off by. I know with Apple, we always deliver on what a customer is suppose to expect...HOWEVER, there are times that shipments get delayed depending on the popularity of the model of your choice (and Weather Conditions).

 

I even called Samsung myself because I was so confused on the "ships by 8th" expectations. With Apple, we can SEE the estimated shipment date AND the estimated delivery dates to expect your package. It seems like Samsung reps are lacking in that department because they clearly don't know anything and just say whatever you want to hear lol. So I knew that did not seem anywhere near accurate nor correct when it comes to pre-orders.

 

So, I waited until my option to cancel was no longer available. This is typical for any company, when you can't cancel it anymore that means it is ON ITS WAY to being picked up by the Carrier of its choice. It's processing to be shipped. Once it is offically shipped out, you WILL BE NOTIFIED.  That is why I think it's best to not go off the estimated shippping dates because it does not really say when your items will actually ship. Don't worry everyone, you will recieve your items depending on what model, capacity, and color you purchased. 

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Samsung Care Ambassador

Re: S10/S10+/S10e Shipping Tracking Thread

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Is your phone already shipped? The release day of S10 is March 8 so should expect it to release that day unless notified. I cant believe how people are very impatient to have this device looks like this device is a great success i have it now and i love it even more lol.




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KPanini
Asteroid

Re: S10/S10+/S10e Shipping Tracking Thread

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Lol, mine is currently out for delivery. That's why I think it's best if everyone checks their orders regurlary , instead of contacting the Reps because they will say it will ship by whatever date ( which makes 0 sense to me as a Specialist lol) and to expect it to ship by that date. Total NonSense. But I do reccomend if it's past those supposal ship by dates to contact them to see what's going on (if they know lol).

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Samsung Care Ambassador

Re: S10/S10+/S10e Shipping Tracking Thread

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Well samsung cant control how the shipping courier deliver once it is shipped. But as far as i know samsung wants to ship  preorder customers as their top priority.

 

Have fun with your phone you guys whej you receive it. Remember to register your fingerprint on the exact same location tap it until the prompt says to rotate and change the angle but keep tapping on the exact location do not move or tilt the finger. (^_^)




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