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Constellation

S10 bright white light at the bottom

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bright white light at the bottom of s10plus screen.Kindly look into this issue ASAP.It causing a great difficulty to me.I have tried clearing cache and running in safe mode both didn't work for me

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Product Expert

Re: bright white light

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Okay sounds like you need to get device inspected and repaired . For repair, here is the link: https://www.samsung.com/us/support/contact/. You can get info on where to go to service or contact to ship out the device for service 

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19 REPLIES 19
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Product Expert

Re: bright white light

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Hey @userycWsvmOoqR ,

 

Is the screen on the S10 plus cracked by any chance? If you screenshot the phone does the white light still show?

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Constellation

Re: bright white light

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No it is not visible in screenshots.

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Product Expert

Re: bright white light

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Is there any physical damage? 

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Constellation

Re: bright white light

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No

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Product Expert

Re: bright white light

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Okay sounds like you need to get device inspected and repaired . For repair, here is the link: https://www.samsung.com/us/support/contact/. You can get info on where to go to service or contact to ship out the device for service 

View solution in original post

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Constellation

Re: bright white light

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brilliant white light at the base of s10plus screen.Kindly investigate this issue ASAP.It making an extraordinary trouble me.I have taken a stab at clearing store and running in protected mode both didn't work for me

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Asteroid

Re: bright white light

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Any fix for this yet?

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Constellation

Re: bright white light

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Called local phone repair place. Said common problem on samsung most models. Says lcd needs replacement. $250 and 2 hours. I still owe money on this 11 month old phone. I switched from 3 generations of apple phones that never gave me a problem. I guess saving a few bucks cost me a few more than staying with apple. Dissapointing in samsung quality. 

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Samsung Moderator
Samsung Moderator

Re: bright white light

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Does this issue still appear when your phone is in safe mode?

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